Main infrastructure
- Storage: LNG cryogenic tank with a maximum operational capacity of 180,000 m³, certified according to the current Maximum Operational Capacity Report.
- LNG Jetty: Equipped to receive and operate vessels ranging from 3,000 m³ (small scale) to 180,000 m³ (large scale), ensuring flexibility and efficiency in every operation.
- Truck Loading Area: Two dedicated bays for the safe and fast loading of tanker trucks and / or ISO containers.
- Strategic Interconnections: Direct connection to the Atlantic Natural Gas Combined Cycle Power Plant and to Generadora Gatún, optimizing energy supply.
- Measurement and Quality: Fiscal and custody measurement systems, with quality control in compliance with international specifications and the regulations of the National Secretariat of Energy (SNE) and Customs.
Operation
- Terminal Operation
Our terminal is designed to operate continuously and reliably: vessel reception and unloading, storage, truck loading, and emergency response, 24 hours a day, 7 days a week, 365 days a year (24/7/365). - Administrative and Commercial Service
Our administrative team is available Monday to Friday, from 08:00 to 15:00 (UTC−5), except on national holidays. Requests received outside this schedule will be processed on the next business day. - Safety and Environment
We adhere to the highest international standards — including NFPA 59A and other applicable regulations — supported by a robust Contingency Plan and regular joint training with authorities, ensuring the safety of people, operations, and the environment.
- LNG Storage: Contract-based capacity, with world-class safety and efficiency standards. Marine Operations: Reception, unloading, and loading of vessels of different scales.
- Truck Loading Services: ISO tank and truck loading services.
- Regasification and Pipeline Services: We deliver LNG regasification services exclusively for our customers through a dedicated pipeline supplying Gas Natural del Atlántico (GANA) and Generadora Gatún, ensuring product quality, fiscal measurement, custody transfer, and full compliance with current regulations.
To operate at our terminal, the following requirements must be met:
- Free Zone User Permit granted by the National Secretariat of Energy (SNE). Strict compliance with all applicable regulations: customs, sanitary, environmental, maritime, industrial safety, among others.
- Acceptance of the Standardized Use Agreement and the Terminal’s Operating Procedures.
- Provision of financial guarantees (when applicable), under clear, transparent, proportionate-to-risk, and non-discriminatory criteria.
Stage 1: Registration
- Contact Costa Norte LNG Terminal’s commercial team to establish the basis for the required service.
- Provide proof of required permits and their processing (as applicable).
- Accept the terms of the Standardized Use Agreement.
Stage 2: Capacity Request
- Indicate the required service(s), volumes, time windows and expected duration.
- For public bidding processes for long-term (more than six months) electricity supply contracts, the Terminal may launch a public process for the allocation of remaining LNG facility capacity. In such a case, evaluation criteria, schedule, prerequisites, and bid formats will be published in due time.
Stage 3: Evaluation and Award
- The Terminal evaluates requests and offers in accordance with the principles established in the process terms and current operational constraints.
- In the case of a public process, the award — full or partial — will be communicated along with applicable commercial conditions.
Stage 4: Contracting and Guarantees
- Execution of the Standardized Use Agreement (or addendum), including: contracted services, capacity, duration, tariffs, financial guarantees (if applicable), assignment conditions, and operating procedures.
- Submission of guarantees and other precedent conditions.
Contact us
For access to the Terminal User Agreement, Port Liability Agreement, Standardized Use Contract, Operating Procedures, Contingency Plan, and other related documentation, please reach out to us:
Email: cono.lng@aes.com
Phone: +507 206-2600
Service Hours: Monday to Friday, 08:00 to 15:00 (UTC−5)
Complaints, inquiries, and dispute resolution
Complaints and Inquiries: cono.lng@aes.com
Escalation: Internal procedure, and if disagreement persists, mechanisms provided in the contract and applicable regulations.